Specifies the general state-of-the-art information on the filed service contract agreements between your customers and your company. This includes information about the serviced customer, the starting date of the contract, the service period, the response time, the bill-to customer, the invoice period, the annual amount, the prepaid and income accounts, price update specifications, and so on. The program copies the data contained in the Service Contract Header table at the time you file a service contract or contract quote.
The table stores the history of changes in the service contract. This can help you, for example, to create a contract quote that the customer approves of. When you make further changes to the contract quote, you can view how you have changed the contract quote each time by viewing the filed copies of the quote.
The program fills in this table when you file service contract quotes or service contracts or when you convert service contract quotes to service contracts, sign or cancel service contracts.