When working on service items in service orders, you need to register the resource hours used for the service. The following procedure shows how to register the resource hours in the Service Item Worksheet window.
You can use the same procedure to register the hours in the Service Lines window, which you can open from the Service Order window. Open the relevant service card, and then choose Actions
, choose Order, and then choose Service Lines.
To register resource hours
In the Search box, enter Service Tasks, and then choose the related link.
Select the line that includes the relevant service item. On the Navigate tab, in the Service Tasks group, choose Item Worksheet.
Enter a new service line.
In the Type field, select Resource.
In the No. field, select the relevant resource.
In the Quantity field, enter the number of hours used on servicing the service item.
If the same resource works on all the service items in the service order, you can register the total resource hours for one service item only and then split the resource line to assign the resource hours to the other service items.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |