If a payment in the bank is not represented by any document in Microsoft Dynamics NAV 2013 R2, then you can open a prefilled general journal line from the Payment Registration window to post the payment directly to the balancing account without applying the payment to a document. Alternatively, you may want to record the payment in the journal until the origin of the payment has been clarified.
To record or post a payment without a related document
In the Search box, enter Payment Registration, and then choose the related link.
Proceed to record an undocumented payment.
On the Home tab, in the New group, choose General Journal.
The General Journal window opens with one line prefilled with the balancing account of the journal batch that is set up in the Payment Registration Setup window.
Fill the remaining fields on the general journal line, such as the amount and the customer number or other information from the bank statement. For more information, see How to: Fill In and Post General Journals and Payment Journals.
You can either post the journal line to update the total on the balancing account. Alternatively, you can leave the journal line unposted, and perhaps append it with a note that the payment needs more analysis. For more information, see Write Notes.
If you leave the journal line unposted, it will add to the value in the Unposted Balance field at the bottom of the Payment Registration window.
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