You can use the Symptom Codes window to set up symptom codes to describe possible symptoms of service item faults. The level of fault reporting in your company determines whether you use symptom codes.
To set up a symptom code
In the Search box, enter Symptom Codes, and then choose the related link.
Create a new symptom code. On the Home tab, in the New group, choose New.
Fill in the Code and Description fields.
Repeat these steps for each symptom code that you want to create.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |