When working on service items in service orders, you may need to register a starting fee for the service of specific service items. The following procedure shows how to register the starting fee in the Service Item Worksheet window.
Before you can insert starting fees, you must define which service cost is a starting fee in the Service Order Starting Fee field in the Service Mgt. Setup window.
To insert a starting fee for a service item
In the Search box, enter Service Tasks, and then choose the related link.
Select the line that includes the relevant service item. On the Navigate tab, in the Service Tasks group, choose Item Worksheet.
On the Lines FastTab, select the relevant line, and choose Actions
, choose Functions, and then choose Insert Starting Fee.A service line of type Cost is inserted with the starting fee. The starting fee applies to the selected service item.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |