When working on service items in service orders, you may need to register alternative cost for the service of specific service items. The following procedure shows how to register the cost in the Service Item Worksheet window.
If the service order requires a link between the service and service items, you can use the same procedure to register the cost in the Service Lines window, which you open by opening relevant service order first, and then choosing Actions, choosing Order, and choosing Service Lines.
To register costs for service items
In the Search box, enter Service Tasks, and then choose the related link.
Select the line that includes the relevant service item. On the Navigate tab, in the Service Tasks group, choose Item Worksheet.
Enter a new service line.
In the Type field, select Cost.
In the No. field, select the relevant cost.
In the Quantity field, enter the number of times you want to invoice the cost.
Repeat these steps for each service cost you want to register.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |