When working on service items in service orders, you may need to register travel fees for the service of specific service items. The following procedure shows how to insert fees for travel to the service zone of the customer in the service order in the Service Item Worksheet window.
Before you can insert travel fees, you must set up service costs for travel to specific service zones.
To insert a travel fee for a service item
In the Search box, enter Service Tasks, and then choose the related link.
Select the line that includes the relevant service item. On the Navigate tab, in the Service Tasks group, choose Item Worksheet.
On the Lines FastTab, select the relevant line. Choose Actions
, choose Functions, and then choose Insert Travel Fee.A service line is inserted with the travel fee to the service zone where the customer in the service order is located. The travel fee applies to the selected service item.
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