When working on service items in service orders, you may need to register travel fees for the service order in general. The following procedure shows how to insert fees for travel to the service zone of the customer in the service order in the Service Lines window.
Before you can insert travel fees, you must set up service costs for travel to specific service zones. For more information, see How to: Set Up Service Costs.
To insert a travel fee for a service order
In the Search box, enter Service Orders, and then choose the related link.
Open the relevant service order.
Select a service line. Choose Actions
, choose Order, and then choose Service Lines. The Service Lines window opens.On the Actions tab, in the Functions group, choose Insert Travel Fee.
A service line is inserted with the travel fee to the service zone where the customer in the service order is located. The travel fee applies to the service order in general.
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