When working on service items in service orders, you may need to register a starting fee for the service order in general. The following procedure shows how to insert a starting fee in the Service Lines window.
Before you can insert starting fees, you must define which service cost is a starting fee in the Service Order Starting Fee field in the Service Mgt. Setup window.
To insert a starting fee for a service order
In the Search box, enter Service Orders, and then choose the related link.
Open the relevant service order.
Select a service line. Choose Actions
, choose Order, and then choose Service Lines. The Service Lines window opens.On the Actions tab, in the Functions group, choose Insert Starting Fee.
A service line of type Cost is inserted with the starting fee. The starting fee applies to the service order in general.
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For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |